Training Help Desk
EXPERIENCING TECHNICAL ISSUES?
• We cannot resolve or provide support for technical issues with your local computer, network, or operating systems. Contact a computer specialist in your area for assistance with those issues.
• Due to the wide variety of mobile devices and software, we cannot guarantee compatibility. While more and more courses are becoming mobile-compatible, the best learning experience requires a larger screen than most smartphones or small tablets. We recommend a desktop or laptop computer for all courses.
SYSTEM REQUIREMENTS:
WINDOWS
- Google Chrome (latest version)
- Firefox (latest version)
- Edge (latest version)
MAC
- Safari (latest version)
- Google Chrome (latest version)
- Firefox (latest version)
MOBILE
- Safari in Apple iOS 8 or later
- Google Chrome in Apple iOS 8 or later
- Google Chrome in Android OS 4.1 or later
Online, Self-Paced Training
HELPFUL TIPS
• Make sure to exit the training when you need to take a break and haven't completed the course.
• Make sure you select "Yes" to resume where you left off, otherwise you will be restarted from the beginning of the course.
• Do not use the back button in the browser window, only use the back arrow if available on the course slide.
How Long Will It Take Me to Complete an Online, Self-Paced Training?
The number of clock hours associated with each course is the approximate number of hours it will take to complete the course. Some participants may move faster or slower than others. Clock hours are based on an average completion time rather than an absolute completion time.
